Welcome to Customer Connect!

Frequently Asked Questions & Video Tutorials

Have a question regarding your My Account? Your answer may be found by Clicking Here!  

To view our 'My Account' tutorial videos for instructions on how to register and more, please Click Here.

Registration Process

You can be registered and viewing your bills/transactions within seconds in 5 easy steps. Just locate your current bill and follow these steps. 

  • 1. Find your account number and meter number on your bill
  • 2. Click on Register Now link within the home page.
  • 3. Fill out the registration page.
  • 4. You will be sent email to verify your registration.
  • 5. Click on the link in the email and you are ready to start using the site!

Sample Bill 

Forgot Username

You have already registered but you have forgotten your username. Have no fear! Simply click on the Forgot Username link found below the login area and you will be prompted for the email you used when you registered. You will be sent an email with your username, it's that simple.

Forgot Password

You have forgotten your password. Simply click on the Password link found below the login area and you will be prompted for your username. You will be sent an email with a verification link to update your password.

Pay Now

Not a registered user? In a hurry and have no time to log into the site or register today? The Pay Now feature will redirect you directly to our secure third parthy payment provider so you can pay your bill within seconds.